Privacy Policy

Effective Date:7/1/2025

Rooted Relief Naturals ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit our website (www.rootedreliefnaturals.com) and interact with our services.

1. Information We Collect

We may collect the following types of personal information when you visit or make a purchase from our site:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through Shopify)
  • Purchase history
  • IP address and browser/device information (collected automatically)

We do not store full credit card numbers or other sensitive financial data on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates or promotions (if you opt in)
  • Improve our website and customer experience
  • Comply with legal or regulatory obligations

We will only use your personal information for these purposes unless you consent otherwise.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
However, we may share data with:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping partners (e.g., USPS, UPS)
  • Marketing and analytics partners (e.g., Google Analytics, Klaviyo)
  • Legal or government authorities when required by law

Each third-party service provider is obligated to protect your data and use it only for the purpose we authorize.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your shopping cart and preferences
  • Measure site traffic and performance
  • Improve your user experience

You can adjust your browser settings to limit or reject cookies, though this may affect site functionality.

5. Email Marketing and Text Messaging

If you subscribe to our email or SMS list, you may receive updates, promotions, or product news. You can unsubscribe at any time by clicking the “unsubscribe” link in emails or replying STOP to text messages.

6. Data Security

We take reasonable steps to protect your personal information using Shopify’s secure infrastructure and third-party service protections. However, no system is 100% secure. We encourage you to use strong passwords and monitor your account for unauthorized activity.

7. Children’s Privacy

We do not knowingly collect or store information from children under 18 years old. If we learn that a minor has submitted personal information, we will delete it promptly.

8. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent for data processing

To make such a request, email us at: support@rootedreliefnaturals.com

9. Changes to This Policy

We may update this Privacy Policy as needed to reflect operational, legal, or regulatory changes. Updates will be posted to this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is used, please contact:

support@rootedreliefnaturals.com
www.rootedreliefnaturals.com

 

FINALLY: the contact email for the site was changed from info to “support” and should be as noted above support@rootedreliefnaturals.com